Privacy Policy

Effective Date: May, 2025

Next Level Exterior Care values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or interact with us through our services, including SMS communications.

  1. Introduction

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website and services, you consent to the practices described in this policy.

  1. Data Collection

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide through forms or interactions.

SMS Opt-In Data: Phone numbers and consent collected for the purpose of SMS communications.

Usage Data: Information about how you use our website, such as IP address, browser type, device type, pages visited, and the time and date of your visit.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

  1. Data Use

We use the information we collect for the following purposes:

To respond to inquiries and provide customer support

To send updates, promotions, and service notifications (with your consent)

To communicate via SMS (with your opt-in)

To improve our website functionality and performance

To comply with legal obligations

  1. Data Sharing

We do not sell your personal information to third parties. We may share your data with service providers who assist in operating our website or delivering services, but only as necessary and with confidentiality agreements in place.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

  1. User Rights

You have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data, where legally permissible.

Opt-Out: Opt out of receiving marketing communications, including SMS, at any time by replying “STOP” or contacting us directly.

  1. Data Protection

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, secure servers, and limited access controls.

  1. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve functionality. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly as a result.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any external sites you visit.

  1. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Next Level Exterior Care

248-794-0008

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. The “Effective Date” at the top will indicate when the latest version was published.

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